Account for the Majority of Your Revenue On average, 80% of all your business revenue will come from just 20% of your customers. These tend to be repeat customers that engage with your business on a frequent basis. Trust is an important factor when it comes to a purchase decision and those who already have had […]
Very often, and not surprisingly, businesses get very focused on acquiring new customers. After all, the simplest and direct way to increase revenue is to, well, sell more. But there is something more to be done in the customer relationship once a customer makes the first purchase. Gaining new customers certainly has its own charms, but […]
Technology has now allowed people to connect with other people everywhere first through correspondence, then phones, then the internet. Businesses have evolved now to a point where companies employ the services of a virtual team—motivated by the benefits of cost-effective labour and a wider reach of hires while being able to work just about anywhere. […]
You Don’t Need a Business Plan! Phew! You don’t need a business plan! You know a business plan is a waste of time, right? Things happen and we don’t/can’t follow the plan anyway! Geoffrey James, Contributing Editor Inc.com wrote “…investors are not interested in business plans beyond a few PowerPoint slides setting out the basic […]