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6 Proven Benefits of Using CRM Software

1. Improves Customer Data Management CRM allows an organization to keep all their customer information in a centralized database. This reduces the risk of data redundancy and allows your sales and marketing team quick and easy access to the needed information to facilitate better customer engagement. 2. Streamlines Communications Through the Buyer’s Journey CRM allows all […]

3 Tips for Using Social Media to Deliver a Better Customer Experience

Social media is a useful platform for increasing your brand awareness and driving more traffic onto your website.It also serves as a powerful medium that can enhance communications and foster trust with customers as well as help increase their retention rate. Grow your business by creating more lasting and meaningful impressions on your customers through […]

New Nimble 5.0 Raising the Bar for Company-Wide Team Relationship Management

Nimble CRM recently launched a major update to its award-winning simple CRM for Office 365 and G Suite – Nimble 5.0, an easy-to-use team relationship manager designed to transform the way businesses engage customers. Nimble 5.0 delivers a set of powerful enhancements centred on the CRM basics that dramatically improve team relationship management across the organization: an updated […]

Why Do Customers Leave a Company?

Customers are barraged by attractive offers all the time. They see great deals based on price, quality or service. However, these aren’t good enough reasons by themselves to cause them to stay loyal to a company.  Customers are an unstable species—they’re hard to win over, easy to lose, and often you won’t know what’s even […]

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