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4 CRM Trends from 2020

The past decade has seen an explosive adoption of CRM across industries, allowing companies to grow their sales, enhance their forecasts, and improve the overall experience of their customers. Innovations such as artificial intelligence, machine learning, and hybrid clouds have been at the forefront of driving trends in CRM of the past few years. Will […]

3 Tips for Using Social Media to Deliver a Better Customer Experience

Social media is a useful platform for increasing your brand awareness and driving more traffic onto your website.It also serves as a powerful medium that can enhance communications and foster trust with customers as well as help increase their retention rate. Grow your business by creating more lasting and meaningful impressions on your customers through […]